Institute of Water – Knowledge Exchange Visit - The Crystal, London

Z-Tech Control Systems hosted an Institute of Water Knowledge Exchange visit at The Crystal on 17th June, in partnership with London Underground and Grain Power Station.

The collaboration event saw presentation from Anthony Fernihough, Profession Head (Pumps & Drainage), London Underground, and Laurence Hayward, Engineering Manager at Uniper’s Grain Power Station, as well as Nick McLauchlan, Head of Technology and Innovation at Z-Tech.

Anthony’s session explained the criticality of Pumping Systems on the London Underground. His insight showed his approach to ‘Doing Maintenance Better’ within the tight engineering window, how the utilisation of SCADA systems helped to reduce his risk of failure and decrease costs - keeping London running.

Laurence covered his journey at Uniper’s Grain Power Station and how he has helped shape a dynamic approach to sharing issues, developing people and treating KPIs in a fluid and relevant way. His ‘meeting board’ approach ensures that information is disseminated and shared with the relevant people, while also helping to develop managers to share their own experiences and help each other.

Nick McLauchlan’s session covered Cyber Security and its importance in industry, he showed live examples of the ways ‘hackers’ approach assets, and ways to prevent it.

During the working lunch, delegates were able to take the Emirates Cable Car over the Thames, giving a spectacular view of the tidal barrier.

The day concluded with attendees having the exclusive opportunity to attend one of five London Underground construction sites: organised by Anthony Fernihough, these ranged from The Northern Line Extension, to a new station build at Farringdon – the opportunity to see these major projects happening in central London was a real treat for Institute of Water members.


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  • "The customer focus and flexibility of Z-Tech makes it easy for a water utility to deal with. When we have a large and complex programme to deliver, planning every detail can be a challenge. Working with Z-Tech means that we can maintain delivery, knowing that resources are available to pick up the loose ends."

    Jim Grandison, Thames Water

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    Philip Smith, Johnson Matthey PLC